Shipping policy

Adirondack Yak ships nationwide across the United States. Here's what to expect when you place an order.

Processing Time

Most orders are processed within 1-3 business days. Larger or custom items may take longer to prepare for shipment; estimated processing time is noted on the product page whenever it differs from our standard timeline.

Shipping Methods

Smaller items typically ship via standard parcel carriers. Larger furniture pieces (such as multi-piece sets, dining sets, and outdoor structures) often ship via freight carrier. Freight deliveries are usually curbside; please inspect your shipment for visible damage before signing for delivery, and note any damage on the delivery receipt if present.

Shipping Rates

Shipping charges for your order are calculated and displayed at checkout, based on the size, weight, and destination of your items.

Order Tracking

Once your order ships, you'll receive a confirmation email with tracking information. If you haven't received tracking details within a few days of your estimated ship date, please contact us.

Shipping Destinations

We currently ship within the United States. If you're located outside the U.S. and would like to place an order, please contact us at sales@adirondackyak.com to see what options are available.

Delivery Issues

If your order is lost, arrives significantly delayed, or is damaged in transit, please contact us as soon as possible so we can help make it right.

Questions

For any shipping questions, reach out to us at sales@adirondackyak.com.