Privacy policy

Effective date: August 15, 2026

This Privacy Policy describes how Adirondack Yak (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from adirondackyak.com (the "Site") or otherwise communicate with us.

Personal Information We Collect

We collect personal information that you provide to us directly, such as your name, billing and shipping address, email address, phone number, and payment information when you place an order, create an account, contact customer support, or sign up for our newsletter.

We also automatically collect certain information when you interact with the Site, including your IP address, browser and device information, pages viewed, referring/exit pages, and the dates/times of your visits, typically through cookies and similar technologies.

How We Use Your Personal Information

To fulfill and manage your orders, including processing payment, arranging shipping, and providing you with invoices and order confirmations.
To communicate with you, including responding to customer service requests and sending order or account-related updates.
With your consent, to send marketing communications about products, promotions, and updates.
To improve and optimize our Site, such as by analyzing how customers browse and interact with it.
To detect, investigate, and prevent fraudulent transactions and other unlawful activity, and to protect the rights and property of Adirondack Yak.
To comply with applicable legal obligations.

Sharing Your Personal Information

We share your personal information with service providers who help us operate the Site and fulfill orders, including payment processors, shipping and fulfillment carriers, and analytics providers. These providers only access the information necessary to perform their services and are obligated to keep it confidential.

We may also disclose your information if required to do so by law, or to protect our rights, property, or safety, or that of our customers or others.

We do not sell your personal information.

Cookies

We use cookies and similar tracking technologies to operate the Site, remember your preferences, and understand how visitors use the Site. You can set your browser to refuse cookies, though some parts of the Site may not function properly as a result.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law (for example, for tax, accounting, or legal compliance purposes).

Your Rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, or to object to or restrict certain processing. To exercise any of these rights, contact us at sales@adirondackyak.com. We will respond to your request within the timeframe required by applicable law.

Children's Privacy

The Site is not intended for children, and we do not knowingly collect personal information from children under the age of 16.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us at sales@adirondackyak.com.